This help topic is for users who need to modify, remove or delete from theUnknown Queuetab inWork Queue Monitor (WQM). Depending on the frequency of new items appearing on its list, theUnknown Queuemay need to be monitored daily, weekly or monthly.
Open theWork Queue Monitor_files/image001.png "Manage Unknown Queue in Work Queue Monitor (WQM) (1)")
application.
Click on theUnknown Queuetab.
Click on the appropriate work item to select it.
The work item will drop off the Unknown Queue and display in the originating queue.However if steps 1-5 do not work, then continue with the below steps.
| WQM Queue | Sending Location |
| BCC AB HIM | BCC AB BC Cancer Abbotsford Centre//BCC AB BC Cancer Abbotsford Centre//BCC AB Health Information Management |
| BCC AB NPR | BCC AB Health Information Management//BCC AB Health Information Management |
| BCC CR NPR | BCC CR Satellite Clinic//BCC CR Satellite Clinic |
| BCC KAHIM | BCC KA Satellite Clinic//BCC KA Satellite Clinic//BCC KA Satellite Clinic |
| BCC KA NPR | BCC KA Satellite Clinic//BCC KA Satellite Clinic |
| BCC KE HIM | BCC KE Health Information Management//BCC KE Health Information Management//BCC KE Health Information Management |
| BCC KE NPR | BCC KE Health Information Management//BCC KE Health Information Management |
| BCC NA HIM | BCC NA Satellite Clinic//BCC NA Satellite Clinic//BCC NA Satellite Clinic |
| BCC NA NPR | BCC NA Satellite Clinic//BCC NA Satellite Clinic |
| BCC PE NPR | BCC PE Satellite Clinic//BCC PE Satellite Clinic |
| BCC PG HIM | BCC PG BC Cancer Prince George Centre//BCC PG BC Cancer Centre//BCC PG Health Information Management |
| BCC PG NPR | BCC PG BC Cancer Prince George Centre |
| BCC SU HIM | BCC SU BC Cancer Surrey Centre//BCC SU BC Cancer Surrey Centre//BCC SU Health Information Management |
| BCC SU NPR | BCC SU BC Cancer Surrey Centre |
| BCC VA Brachy Gyne Insertion | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre |
| BCC VA CAP | BCC VA BC Cancer Tumour Conference Provincial//BCC VA BC Cancer Tumour Conference Provincial |
| BCC VA Dentistry | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Dentistry |
| BCC VA FM HCP | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Fairmont Hereditary |
| BCC VA FM LEAF | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Late Effects Assessment Follow up Clinic Fairmont |
| BCC VA Gyne Med Onc | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre//BCC VA Gynecology Oncology Clinic |
| BCC VA Gyne Surg | BCC VA BC Cancer Vancouver Surgical Oncology Clinic Diamond |
| BCC VA HIM | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Health Information Management |
| BCC VA HIM Priority | BCC VA BC Vancouver Centre//BCC VA BC Cancer Vancouver Centre//BCC VA Radiation Therapy |
| BCC VA HRC | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Hereditary High Risk |
| BCC VA NPR | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre// BCC VA Patient Review |
| BCC VA Nutrition | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Nutrition |
| BCC VA Orthopedic Onc | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre//BCC VA Orthopedic Oncology Clinic |
| BCC VA PED NPR | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre// BCC VA Patient Education |
| BCC VA PFC | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Patient and Family Counselling |
| BCC VA PSM PC | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Pain and Symptom Management and Palliative Care |
| BCC VA Psychiatry | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Psychiatry |
| BCC VA Resp | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre//BCC VA Respirology Clinic |
| BCC VA Sex Med | BCC VA BC Cancer Vancouver Sexual Medicine Diamond |
| BCC VA SLP PT | BCC VA Vancouver Centre//BCC VA Vancouver Centre//BCC VA Speech Language Pathology |
| BCC VA Surg All Services | BCC VA BC Cancer Vancouver Centre |
| BCC VA Surg Priority | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre//BCC VA Out of OR |
| BCC VA Tumour Conference | BCC VA BC Cancer Vancouver Tumour Conference Provincial |
| BCC VA VGH Prostate/Misc | BCC VA BC Cancer Vancouver Centre//BCC VA BC Cancer Vancouver Centre//BCC VA Ambulatory Care Unit Fairmont |
| BCC VCC Lab | WHC Laboratory |
| BCC VE NPR | BCC VE Satellite Clinic//BCC VE Satellite Clinic |
| BCC VI HIM | BCC VI Health Information Management//BCC VI Health Information Management//BCC VI Health Information Management |
| BCC VI NPR | BCC VI Health Information Management//BCC VI Health Information Management |
| BCH Card Partner | BCH Heart Centre//BCH Heart Centre |
| BCH | BCH Heart Centre |
| BCH Child Life Lab | BCH Laboratory |
| BCH EDC | BCH MH Eating Disorder Clinic |
| BCH EEG EMG | BCH EEG EMG Clinic |
| BCH ENT | BCH Otolaryngology Ear Nose Throat Clinic |
| BCH Gastro | BCH Gastroenterology Clinic |
| BCH MDU | BCH BC Childrens Hospital//BCH BC Childrens Hospital//BCH Medical Day Unit |
| BCH MOT | BCH Multi Organ Transplant Clinic |
| BCH OHB Clinic | BCH BC Childrens Hospital//BCH BC Childrens Hospital//BCH Hemophilia Clinic |
| BCH OHB Reception | BCH BC Childrens Hospital//BCH BC Childrens Hospital//BCH Long Term Follow Up Clinic |
| BCH OHB Referral | BCH BC Childrens Hospital//BCH BC Childrens Hospital//BCH Oncology Hematology Bone Marrow Transplant Clinic |
| BCH Ophthalmology | BCH Ophthalmology Clinic//BCH Ophthalmology Clinic |
| BCH Orthoptics ERG | BCH Ophthalmology Electroretinography |
| BCH PAC | BCH Preanesthesia Clinic |
| BCH Renal Dialysis | BCH Renal Dialysis Clinic |
| BCH Resp Gen | BCH Respiratory Clinic Pulmonary Function Lab |
| BCH SHC Acute OP Rehab | BCH SH Acute Rehabilitation Outpatient |
| BCH SURG 1 | BCH BC Children's Hospital//BCH BC Children's Hospital//BCH Main OR |
| BCH SURG 2 | BCH Dental Clinic |
| BCH SURG 3 | BCH Orthopedic Clinic |
| BCH SURG 4 | BCH Plastic Surgery Clinic |
| BCH SURG 5 | BCH General Surgery Clinic |
| BCH SURG 6 | BCH Ophthalmology Clinic |
| BCH SURG 7 | BCH Dermatology Clinic |
| BCH SURG 8 | BCH Plastic Surgery Clinic Adult |
| BCH SURG OA | BCH Plastic Surgery Clinic//BCH Plastic Surgery Clinic |
| BCH SURG OR EMERG | BCH BC Children's Hospital//BCH BC Children's Hospital//BCH Emergency Department |
| BCW CARE | BCW CARE Program//BCW CARE Program |
| BCW Cedar | BCW BC Womens Hospital//BCW BC Womens Hospital//BCW Cedar Birthing Suites |
| BCW Evergreen | BCW BC Womens Hospital//BCW BC Womens Hospital//BCW Evergreen Square |
| BCW FIR | BCW BC Womens Hospital//BCW BC Womens Hospital//BCW FIR Square |
| BCW FMC | BCW Fetal Monitoring Clinic |
| BCW LDR | BCW BC Womens Hospital//BCW BC Womens Hospital//BCW T2 LD Operating Room |
| BCW OR Urgent | BCW Aboriginal Health Clinic |
| BCW PAC | BCW Preanesthesia Clinic |
| BCW Prenatal Proc | BCW Prenatal Procedures Clinic |
| BCW Registration | BCW BC Womens Hospital |
| BCW SURG OB | BCW BC Womens Hospital//BCW BC Womens Hospital//BCW OB OR |
| BCW SURG PS | BCW BC Womens Hospital//BCW BC Womens Hospital//BCW Out of OR |
| BCW SURG SDC | BCW Care Program |
| BCW UCC | BCW BC Womens Hospital//BCW BC Womens Hospital |
| CDUNS | SPH Renal Community Dialysis Unit North Shore |
| CDUqa | SPH Renal Community Dialysis Unit qathet |
| CDURD | SPH Renal Community Dialysis Unit Richmond |
| CDUSE | SPH Renal Community Dialysis Unit Sechelt |
| CDUSQ | SPH Renal Community Dialysis Unit Squamish |
| CDUVA | SPH Renal Community Dialysis Unit Vancouver |
| CW BGL | BCH Biochemical Diseases |
| CW Lab | LGH Laboratory |
| EVCDU | SPH Renal Community Dialysis Unit East Van |
| HFH Referrals | HFH Holy Family Hospital |
| HIM Priority Scan | BCH Dental Clinic//BCH Dental Clinic |
| LGH Breath Prog | LGH Breath Program |
| LGH Cardiac Home | LGH Cardiac Home Care |
| LGH Cardiology | LGH Cardiology Lab |
| LGH Cast Clinic | LGH Cast Clinic |
| LGH Chemo | LGH Chemotherapy Clinic/LGH Chemotherapy Clinic/LGH Chemotherapy Clinic |
| LGH ECT | LGH Neuro Rehab Outpatient Clinic//LGH Neuro Rehab Outpatient Clinic |
| LGH EEG | LGH Electroencephalography Clinic |
| LGH EMG | LGH Electroencephalography Clinic//LGH Electroencephalography Clinic |
| LGH HK ASAP | LGH Hip and Knee ASAP Clinic//LGH Hip and Knee ASAP Clinic |
| LGH HK Reg Intake | LGH Hip and Knee ASAP Clinic |
| LGH JRAC/RASC/RAN | LGH Joint Replacement Access Clinic JRAC |
| LGH Lab | LGH Laboratory//LGH Laboratory//LGH Laboratory |
| LGH OB | LGH Lions Gate Hospital / LGH Lions Gate Hospital / LGH Labour and Delivery |
| LGH OCC MDC | LGH OCC Medical Daycare |
| LGH PF Lab | LGH Pulmonary Function Lab |
| LGH Rehab Services | LGH Rehab Outpatient |
| LGH SURG All Other Services | LGH Lions Gate Hospital / LGH Lions Gate Hospital / LGH Surgery Wait List |
| LGH SURG Colpo | LGH OCC Medical Daycare//LGH OCC Medical Daycare |
| LGH SURG Ophthalmology | LGH OCC Medical Daycare//LGH OCC Medical Daycare//LGH OCC Medical Daycare |
| LGH SURG OR Desk | LGH Lions Gate Hospital / LGH Lions Gate Hospital / LGH Operating Room |
| LGH SURG PAC | LGH Preanesthesia Clinic |
| LGH SURG Priority | LGH Lions Gate Hospital//LGH Lions Gate Hospital |
| LGH_SGH SURG Endoscopy | LGH Lions Gate Hospital / LGH Lions Gate Hospital / LGH Endoscopy |
| MSJ Breast Centre | MSJ Providence Breast Centre |
| MSJ Card | MSJ Cardiology Clinic |
| MSJ DT OR Desk | MSJ Mount Saint Joseph Hospital//MSJ Mount Saint Joseph Hospital//MSJ Emergency Department |
| MSJ DT OR SURG All Other Services | MSJ Mount Saint Joseph Hospital//MSJ Mount Saint Joseph Hospital |
| MSJ DT OR SURG Priority | MSJ Mount Saint Joseph Hospital//MSJ Mount Saint Joseph Hospital//MSJ DT OR |
| MSJ ECG Referrals | MSJ Electrodiagnostic |
| MSJ ECT | MSJ ECT Outpatient |
| MSJ Elder Care | MSJ Elder Care Clinic |
| MSJ Endoscopy | MSJ Mount Saint Joseph Hospital//MSJ Mount Saint Joseph Hospital//MSJ Endoscopy |
| MSJ Lab | MSJ Laboratory |
| MSJ OPD | MSJ Outpatient Department |
| MSJ Pulmonary Dx Lab | MSJ Pulmonary Function Lab |
| MSJ Pulmonary Dx Lab Other | MSJ Pulmonary Function Lab//MSJ Pulmonary Function Lab |
| MSJ SURG All Other Services | MSJ Mount Saint Joseph Hospital |
| MSJ SURG OR DESK | MSJ Mount Saint Joseph Hospital//MSJ Mount Saint Joseph Hospital//MSJ Main OR |
| MSJ SURG Priority | MSJ Mount Saint Joseph Hospital//MSJ Mount Saint Joseph Hospital//MSJ Operating Room |
| NE PC | COM Northeast Primary Care |
| NE UPCC | COM Northeast Urgent Care |
| PHC LTC ACP | SVL St Vincents Langara Teritary |
| RMD UPCC | COM Richmond Urgent Care |
| SE UPCC | COM Southeast Urgent Care |
| SGH Ambulatory | SGH Ambulatory Clinic/SGH Ambulatory Clinic/SGH Ambulatory Clinic |
| SGH Cardiac | SGH Electrocardiography Clinic |
| SGH ED | SGH Squamish General Hospital / SGH Squamish General Hospital /SGH ED |
| SGH Inpatient | SGH Squamish General Hospital / SGH Squamish General Hospital /SGH Maternity |
| SGH Oncology | SGH Oncology Clinic/SGH Oncology Clinic/SGH Oncology Clinic |
| SGH SURG OR Desk | SGH Squamish General Hospital / SGH Squamish General Hospital / SGH Surgery Wait List |
| SPH 3MC | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH 3 Maternity Centre |
| SPH 5AB | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH 5A |
| SPH 6B | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH 6B |
| SPH 6B Tx | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH 7A |
| SPH Afib Referral | SPH Atrial Fibrillation Clinic |
| SPH Afib Results | SPH Atrial Fibrillation Clinic//SPH Atrial Fibrillation Clinic |
| SPH AUD | SPH Audiology Clinic |
| SPH BC HPN HEN | SPH BC Adult Home Parenteral Nutrition Program |
| SPH BC IAP Referrals | SPH Inherited Arrhythmias Clinic |
| SPH Blood | SPH Hemoglobinopathy |
| SPH Card Burrard | SPH Cardiology Burrard |
| SPH Card Davie | SPH Cardiology Davie |
| SPH Card Device WL | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH Cardiac Device Wait List |
| SPH Card Surg Ref WL | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH Surgery Wait List |
| SPH Cardiac Procedures All Services | SPH Atrial Fibrillation Clinic//SPHC Atrial Fibrillation Clinic//SPH Atrial Fibrillation Clinic |
| SPH Cardiac Surg | SPH Cardiac Surgery Offices |
| SPH Cath WL | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH Cath Wait List |
| SPH CF | SPH Cystic Fibrosis Clinic |
| SPH COB Referral | SPH Cardiac Obstetrics |
| SPH Community IV | SPH Community IV |
| SPH Complex Pain | SPH Complex Pain Clinic |
| SPH CSICU | SPH Echocardiology//SPH Echocardiology |
| SPH Davie ECG | SPH Electrodiagnostic//SPH Electrodiagnostic//SPH Electrodiagnostic |
| SPH Dermatology | SPH Dermatology |
| SPH Device Referral | SPH Heart Pacemaker Clinic//SPH Heart Pacemaker Clinic//SPH Heart Pacemaker Clinic |
| SPH Device Result | SPH Heart Function Clinic//SPH Heart Function Clinic//SPH Heart Function Clinic |
| SPH Diabetes | SPH Diabetes Health Centre |
| SPH ECG FaxMyClinic | SPH Electrodiagnostic//SPH Electrodiagnostic |
| SPH ECG Referrals | SPH Electrodiagnostic |
| SPH Echo Referrals | SPH Echocardiology//SPH Echocardiology//SPH Echocardiology |
| SPH EDC | SPH Eating Disorders |
| SPH EEG EP Lab | SPHElectroencephalogram and Evoked Potentials Lab |
| SPH Elder Care | SPH Elder Care Clinic |
| SPH Endoscopy | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH Endoscopy |
| SPH Endoscopy Urgent Cases | SPH St Pauls Hospital//SPH St Pauls Hospital//SPh Endoscopy Wait List |
| SPH ENT | SPH ENT Clinic |
| SPH EP WL | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH EP Wait List |
| SPH Eye | SPH Eye Clinic |
| SPH FM OB PED | SPH Obstetrics Clinic |
| SPH GIM OB | SPH General Internal Medicine Clinic |
| SPH HAC Referral | SPH Heritable Aortopathies Clinic |
| SPH HCM Referrals | SPH Hypertrophic Cardiomyopathy Clinic |
| SPH Heart Func Referral | SPH Heart Function Clinic |
| SPH Heart Func Results | SPH Heart Function Clinic//SPH Heart Function Clinic |
| SPH Heart Maint Referral | SPH Heart Pacemaker Clinic |
| SPH Heart Maint Results | SPH Heart Pacemaker Clinic//SPH Heart Pacemaker Clinic |
| SPH HEMO | SPH Renal Hemodialysis Evening and Nocturnal Clinic |
| SPH HH Prev Referrals | SPH Healthy Heart Prevention Clinic |
| SPH HH Rehab Referrals | SPH Healthy Heart Cardiac Rehabilitation Clinic |
| SPH ID Clinic | SPH John Reudy Clinic |
| SPH KCC | SPH Renal Kidney Care Clinics |
| SPH Lab | WHC Laboratory//WHC Laboratory |
| SPH Lung Nodule | SPH Pulmonary Hypertension |
| SPH MH | SPH ECT Outpatient |
| SPH MSSU | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH MSSU OPAT |
| SPH OCC | SPH Occupational Therapy |
| SPH OPAT | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH 10A |
| SPH OPD | SPH Outpatient Department |
| SPH OPD Triage | SPH Outpatient Department//SPH Outpatient Department |
| SPH PACH PH Referral | SPH Cardiology STAT Providence |
| SPH PACH Referral | SPH Cardiology STAT Providence |
| SPH Palliative | SPH Palliative Clinic |
| SPH PD/HHD | SPH Renal Peritoneal Dialysis Unit |
| SPH PF Lab | SPH Pulmonary Function Lab |
| SPH PF Lab Other | SPH Pulmonary Function Lab//SPH Pulmonary Function Lab |
| SPH PHARM HF | SPH Pharmacy//SPH Pharmacy |
| SPH Physio | SPH Physiotherapy |
| SPH PIT | SPH Primary Immunodeficiency Transition Clinic |
| SPH PLC | SPH Pacific Lung Health Centre |
| SPH Post Covid19 | SPH Pharmacy |
| SPH Post Heart TX Referral | SPH Renal Post Transplant Clinic |
| SPH Post Heart TX Results | SPH Renal Post Transplant Clinic//SPH Renal Post Transplant Clinic |
| SPH Post Tx Renal | SPH Renal Post Transplant Clinic//SPH Renal Post Transplant Clinic//SPH Renal Post Transplant Clinic |
| SPH Pre Heart TX Referral | SPH Renal Pre Transplant Recipient Clinic |
| SPH Pre Heart TX Results | SPH Renal Pre Transplant Recipient Clinic//SPH Renal Pre Transplant Recipient Clinic |
| SPH Pre Tx Renal Donor | SPH Renal Kidney Care Clinics//SPH Renal Kidney Care Clinics |
| SPH Pre Tx Renal Recipient | SPH Renal Pre Transplant Clinic//SPH Renal Pre Transplant Clinic//SPH Renal Pre Transplant Clinic |
| SPH RA Specialty | SPH RAAC Rapid Access Addiction Clinic//SPH RAAC Rapid Access Addiction Clinic |
| SPH SARC Referral | SPH Sarcoid Clinic |
| SPH SURG All Other Services | SPH St Pauls Hospital |
| SPH SURG Endoscopy Priority | SPH St Pauls Hospital//St Pauls Hospital//SPH Endoscopy Procedure Room |
| SPH SURG OR DESK | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH Main OR |
| SPH SURG PAC | SPH St Pauls Hospital//SPH St Pauls Hospital//SPH Surgical Daycare |
| SPH SURG Priority | SPH St Pauls Hospital//SPH St Pauls Hospital |
| SPH Thrombosis | SPH Thrombosis |
| SPH THV Referral | SPH THV Transcatheter Heart Valve Clinic |
| SPH THV Results | SPH THV Transcatheter Heart Valve Clinic//SPH THV Transcatheter Heart Valve Clinic |
| SPH Thyroid Bone | SPH Thyroid Clinic |
| SPH VASC HEMO | SPH Renal Vascular Access Clinic |
| SPH Vascular Lab | SPH Outpatient Department//SPH Outpatient Department//SPH Outpatient Department |
| SPH Women's Endo | SPH Womens Endocrine Health Clinic |
| SSH ACU | SSH Ambulatory Care Unit |
| SSH Lab | SSH Laboratory//SSH Laboratory |
| SSH OB | SSH Sechelt Shishalh Hospital//SSH Sechelt Shishalh Hospital//SSH Maternity |
| SSH Rehab | SSH Rehabilitation Clinic |
| SSH SURG All Other Services | SSH Sechelt Sishalh Hospital |
| SSH SURG OR DESK | SSH Sechelt Sishalh Hospital//SSH Sechelt Shishalh Hospital |
| SSH SURG Priority | SSH Sechelt Sishalh Hospital//SSH Sechelt Shishalh Hospital// SSH Surgery Wait List |
| SSH Visiting Specialists | SSH Laboratory |
| VGH Lab | LGH Laboratory//LGH Laboratory |
