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Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.
Duties (include but are not limited to)
To work as part of a busy Tier 2 support team, resolving incidents/problems adhering to the agreed SLAs
Act as Functional consultant for internal implementation of applications under SAP, Workday and other platforms
An IT Graduate or any Graduate with a work experience of working on IT Support Team
Strong interpersonal/team skills
Excellent verbal and written English
Excellent communication and client facing/customer service skills
Proven ability to think logically
An adaptable attitude, wanting to provide a good service
Stress tolerance and Self-motivation
Microsoft Systems – Excel, Word, Powerpoint is a must to have. Access and Visio could be a good to have.
Work knowledge on SAP Systems – Concur, CATS or work knowledge on Workday Application Modules – Financial Management, Spend Management, and Time Tracking Management
Knowledge in Testing of applications, especially Unit testing and User Acceptance Testing.
Ability to quickly learn new applications and technologies
Analytical bend of mind to understand and resolve incidents
Language
Required: English
What we offer
Sophisticated career development initiatives
Transparent reward and recognition schemes
Innovative industry leading company
Promising career growth path
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits
DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Professional Services
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